Your job
As an Onboarding Specialist, you will work directly with our hotel partners and play a key role in bringing them successfully onto the Get-e platform for use with our airline clients. No two hotels are the same, so this role requires a tailored, hands-on approach and the ability to adapt quickly.
You will combine a commercial mindset with a solid technical understanding to train hotels on Get-e technology and ensure a smooth and efficient onboarding experience. As the primary point of contact for your hotel suppliers, you will build strong, long-term relationships and help drive mutual success. You will report directly to the Head of Hotels and become part of a collaborative and growing Hotels team of around 10 people.
Your profile
• At least 3 years of experience in customer or supplier onboarding, technical implementations, or account management
• Confident in working directly with suppliers and independently leading presentations and training sessions
• Comfortable using the Microsoft Office Suite, with a strong focus on Excel
• Excellent written and spoken English; additional languages are a plus
• Bonus: experience in aviation, hospitality, or travel technology
Responsibilities
• Build, manage, and maintain strong relationships with hotel partners
• Lead the onboarding of new hotel suppliers, including training on Get-e technology, administrative processes, and communication workflows
• Provide ongoing technical support and monitor daily hotel portal operations
• Collect partner feedback and collaborate with the IT team to drive continuous improvements
• Proactively manage supplier accounts to optimize performance and engagement
• Monitor hotel performance, resolve issues, and ensure consistent service quality
• Act as the key point of contact between hotel partners, Get-e Operations, and Get-e IT
Why us?
NS Business Card: We’ve got your commuting costs covered. Prefer driving? We’ll handle your travel expenses.
Experience Our Service: Wondering why our clients rave about our cab service? You can use it twice a year yourself.
Healthy Lifestyle: Need a snack? Grab some fresh fruit from the canteen. We have meal discount options for our employees as well.
On-site Gym: Keep your energy levels up with access to our fully equipped office gym.
Holiday Allowance: We provide 8% holiday allowance, so you can enjoy your time off.
Vacation Days: Relax and recharge with 25 days of vacation each year.
Remote Work: Hybrid working model (2 days from home), with the possibility of working 2 weeks from abroad.
Pension Contribution: We contribute 2.5% toward your pension to support your future.
Ready to make an impact and work closely with hotels and airline partners across the globe? Apply today and become part of a fast-growing, collaborative Hotels team!
About us
Our mission is to make every contact an excellent experience.
Welcome to Get-e, where we’re not just building a company; we’re revolutionizing the way the world connects. As a fast-growing travel-tech scale-up, we’ve got the drive, the backing, and the global reach to make things happen. Since 2019, venture capital has fuelled our journey, empowering us to lead the charge in smart transportation management for top global travel brands. And we’re not stopping there, we’ve just expanded into hotel room management for airline crews, adding even more value to our offerings.
Our team? It’s as diverse and dynamic as our mission, with over 30 nationalities bringing their unique energy to the table. We’re all about big ideas, bold moves, and making an impact.
If you’re ready to dive in and create something extraordinary, we want you on board!
