Global Operations Specialist

Permanent employee, Full-time · Hoofddorp

Your job

As a Get-e Global Operations Specialist, you provide top-notch B2B service to our customers worldwide. You are the first point of contact for B2B customers and transport suppliers. You deliver quality checks for the bookings, assess the needs and wants of our customers and suppliers and communicate on a business level over the phone, via email and chat. You identify areas of improvement and think about solutions.

Your profile

We (Get-e)xcited if:

You speak English fluently. Other languages are a big plus!
Your communication skills are next level! You do this with clarity and empathy.
You have no problem working alternating shifts (morning, evening, night and weekends). This is due to our nature of operating 24/7/365.
You are enthusiastic about being part of an international team and interacting with customers globally.
You have at least a bachelor’s degree (in the Netherlands: HBO werk-en-denkniveau).
You are available for 36 hours a week.

Why us?

You (Get-e)xcited:
To work in an international team of fantastic people from 18 different nationalities and an open, exciting, collaborative, supportive and inclusive working atmosphere. Because we are a scale-up company, we are overgrowing, and you are willing to participate and show ownership during our growth.

Besides an exciting and dynamic job, we provide you with the following:

Gross monthly salary of €2600 (including irregularity allowance) based on 36 hours/week.
7 months contract, upon extension of your contract, we raise your basic salary.
A travel allowance or NS Business card for commuting.
25 vacation days based on full-time employment.
8% vacation allowance (paid out in April).
Personal development focused on continuous improvement.

Furthermore, we provide you with other benefits:

To have a free warm Muscle Meal during night shifts. We pay 50% of your Muscle Meal during morning and evening shifts.
You can use our cab service 2 times per year
Enjoy company parties twice a year
To have free fresh fruit and free fair-trade coffee with freshly roasted beans.
To enjoy our "Borrel" every Friday afternoon.
To play fun table tennis competitions to enjoy some movement in between.
Free and unlimited access to OpenUp. An anonymous platform offering professional psychological help.
Great discount on 40+ companies through our HR-system.

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About us

Our mission is to make every contact an excellent experience.
Welcome to Get-e, where we’re not just building a company—we’re revolutionizing the way the world connects. As a fast-growing travel-tech scale-up, we’ve got the drive, the backing, and the global reach to make things happen. Since 2019, venture capital has fuelled our journey, empowering us to lead the charge in smart transportation management for top global travel brands. And we’re not stopping there—we’ve just expanded into hotel room management for airline crews, adding even more value to our offerings.
Our team? It’s as diverse and dynamic as our mission, with over 21 nationalities bringing their unique energy to the table. We’re all about big ideas, bold moves, and making an impact. If you’re ready to dive in, make waves, and create something extraordinary, we want you on board. Let’s shape the future of travel together!

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We're looking forward to hearing from you!

Thank you for your interest in Get-e. Please fill out the following short form. If you have problems uploading your data, please email get-e-jobs@m.personio.de.